Frequently Asked Questions

by | Mar 13, 2018 |

Should I re-sod or try seeding my lawn?

Generally, we encourage sodding or re-sodding instead of seeding in 95% of cases we come across, but still offer seeding services as a low-cost option. Seeding takes far longer to generate a full lawn, often 2-3 years to mature, whereas sod yields an… Instant Lawn!

What kind of warranty do you provide?

Contrary to all other landscapers we’ve came across who don’t warrantee new lawns, we offer a 90 day warrantee. It is, however, up to the home owner to water and care for their lawn. Generally, if something is wrong with the installation – a very unlikely case with Instant Lawns – you will notice it within the first two weeks.

What’s included in your pricing?

Included in our cost of re-sodding is:

– Rototilling or the removal and disposal of your old lawn.
– A minimum of 3 inches of a premium organic residential screened topsoil.
– Sod installation within 24 hours of it being harvested from the sod farm.
– The setup of your sprinkle system immediately after the installed.
– Watering and maintenance instructions.
– Minor grading and evening of the new topsoil*

*Major grading and extensive changes in height, slope, or elevation is not included in base pricing, however we are happy to provide this service upon request.

How much time does it take?

This depends on how many square feet we’re installing. Generally, an average size Ottawa lawn can be completed in about half a work day. We almost always have your lawn complete within one full day, unless it is over 3000 square feet. In that case, we will work consecutive days until it is completed – we don’t leave you hanging!

When should I pay for your services?

We collect a 40% deposit prior to starting your project and collect the remainder on the installation day after the work has been completed and you’re ecstatic about your new lawn.

How can I pay for your services?

We try to use technology to everyone’s convenience and advantage and accept PayPal, VISA, MasterCard, and of course cheques and cash.

Is Instant Lawns insured?

The likelihood of an accident is very low, given our professional service and high standards, however we are fully insured as a business and our workers are individually covered through private insurance and WSIB. We believe in being prepared both on and off the job.

Who are you?

We are a small team of local industry experts, entrepreneurs, and marketers. We’ve been in the business of serving customers and contracting for a combined 15 years. We’ve seen that, generally speaking, contractors are unreliable, (we don’t blame them they’re wearing too many different hats), very expensive, and busy. On the other hand, some are cheap and offer unrealistic solutions or leave you hanging with an incomplete job with no way out. In our outrage, we decided to fully professionalize the business of affordable and realistic landscaping for the average home owner. We don’t believe that two local handymen are adequate, nor do we believe that a lawn should be $10,000 to $50,000 as some executive landscapers say.

Our Mission

Our mission is quite simple really: we want to make your home or property’s lawn look great at a reasonable price and with superior professionalism. Rest assured we are going to give you the quality of service you deserve with a simple, clear, speedy, and reliable approach.

Why we do it?

Not only is instantly having a brand new lush lawn gratifying to you, the client, it’s also extremely rewarding for us. As entrepreneurs, we take pride in running our business and each and every job we complete. We take a lawn in desperate need of help and add to it the Instant Lawn touch. Who doesn’t enjoy Instant Grassification?

How should I maintain my new lawn?

All clients will be given a watering and maintenance manual upon the completion of their lawn. This document is also available on the website for download in PDF format. We encourage everyone to read the manual, even if you haven’t had an Instant lawn installed; we hope it will save you time, money, and effort